Symphony Teleca Corporation, the global innovation and development services company, was recognized by Gartner in two prominent reports: The Hype Cycle for Vehicle-Centric Information & Communication Technology (Vehicle ICT), 2014(1), where it was listed as a sample vendor within the Embedded Software & Electronics Design and the Remote Diagnostics categories; and the Hype Cycle for Operational Technology, 2014(2), included as a sample vendor in the Remote Diagnostics category.

“Hype Cycle for Vehicle-Centric Information & Communication Technology (Vehicle ICT), 2014”

“We’re pleased to be included by Gartner as a sample vendor in its comprehensive Hype Cycle reports which OEMs around the world turn to for insights into what’s driving the next generation of technology innovation,” said Sanjay Dhawan, CEO, Symphony Teleca. “As the number of M2M devices continues to surge in the automotive market and other industries, the real-time analytical insights available through our offerings such as Symphony ORION and InSight Connect VRM enable the operationalization of analytics, letting enterprises take advantage of their potential and deliver solutions that drive customer value.”

Symphony Teleca has seen widespread traction and record growth in its development of revolutionary predictive analytics solutions for machine-to-machine (M2M) and connected devices, recently bringing to market innovative offerings that further the advancement of connected vehicles and remote diagnostics. For example, the Symphony ORION platform gives enterprises the ability to generate real-time insights from large amounts of data generated by connected devices to help automotive and other engineers improve operational efficiency, build competitive products and enable positive business outcomes, including decreased costs for OEMs and improved margins.

Symphony Teleca has recently launched solutions helping customers to unlock the value of the connected car. Its award-winning InSight Connect platform provides remote software and configuration management throughout the in-vehicle infotainment (IVI) system lifecycle, covering application, software and firmware over-the-air support. It enables monitoring and diagnostics of connected car data and supports content monetization, big data and analytics applications. Specifically for predictive analytics, Symphony ORION provides a powerful solution for M2M data augmenting the InSight Connect platform. It is one of the few big data platforms geared for the automotive space. Symphony ORION has been successfully deployed across multiple automotive and fleet platforms to help companies predict vehicle maintenance, breakdown and service incidents.

Additionally, Symphony Teleca’s award-winning InSight Connect VRM cloud services platform for M2M and the connected car provides secure, flexible remote software and configuration management throughout the IVI system lifecycle, covering application, software and firmware over-the-air support. As a hosted cloud service, it enables monitoring and diagnostics of connected car data and provides advanced analytics.

The Hype Cycle for Vehicle-Centric Information and Communication Technology (Vehicle ICT), 2014, foresees that, “by 2016, the majority of average car buyers for a standard brand (volume brand) vehicle in mature markets will expect at least basic Web-based information availability in their new automobiles. This tipping point will be achieved even earlier for premium brand vehicles — 2014. By year-end 2020, Gartner predicts that 70 to 80 percent of all new vehicles sold in mature automotive markets like the U.S. will offer connected-vehicle functionality (see ‘Innovation Insight: The Connected Vehicle Will Dominate Automotive and Mobility Innovations’).”

The Hype Cycle for Operational Technology, 2014 projects a significant business impact, stating that “remote diagnostics improve vehicle quality, minimize warranty costs and, ultimately, can improve profit margins. They empower OEMs, dealers and fleet operators to optimize vehicle usage and maximize CRM potential. They also accelerate and automate repair or maintenance scheduling and parts ordering with dealers and suppliers, and they improve the reporting of recurring mechanical vehicle problems to manufacturers, suppliers and institutions (for example, the U.S. Transportation Recall Enhancement, Accountability, and Documentation Act). Furthermore, remote diagnostics can benefit manufacturers during the product-testing phase and ensure high-quality reliability.”